Returns Information

We hope that you love your sign and we hope our photography gives as true a picture as possible, but if for any reason you are not happy, you may return the sign, for a full refund within 14 days of purchase. We will only refund return postage if the item is faulty or damaged.

Orders returned after 14 days of receipt will not be refunded

If your sign is faulty or damaged you must contact us immediately on 01303 237333 or returns@austinsloan.co.uk to discuss your options. Please DO NOT just send it back to us as we will not refund postage unless we have arranged collection.

We ask that you securely repackage the item, insert your full name and order details and we will arrange for a courier to collect the sign from you.

As soon as we receive your return we will notify you by email and refund you immediately.

Return to:
Austin Sloan
7 Shepherds Walk
Hythe
Kent
CT21 6PW